Privacy Policy

Privacy Policy

CustomKidd (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, share, and protect the personal information of individuals who visit or make purchases through our website.

1. Information We Collect:

We collect the following types of personal information from our customers:

• Names: To address our customers and personalize their shopping experience.
• Addresses: To deliver orders to our customers.
• Phone Numbers: To contact customers regarding their orders if necessary.
• Payment Information: Such as credit card details or other payment methods to process transactions securely.

2. How We Collect Information:

All personal information is collected through the checkout page on our website when customers make a purchase.

3. Why We Collect Information:

We collect this information for the following purposes:

• Order Processing: To process payments for purchases and fulfill orders.
• Communication: To communicate with customers about their orders, provide order updates, and respond to inquiries.
• Marketing: To send promotional offers, newsletters, and updates about our products and services.

4. How We Use Information:

We use the collected information for the following purposes:

• Order Fulfillment: To process transactions, fulfill orders, and provide customer support.
• Marketing Communications: To send promotional offers, newsletters, and updates about our products and services, unless customers opt out of such communications.

5. Sharing Information:

We may share personal information with the following third parties for the purposes outlined above:

• Printify: For order completion and fulfillment.
• Payment Processors: Such as Stripe, for securely processing payments.

We do not sell or rent personal information to third parties for their marketing purposes.

6. Security:

We are committed to ensuring the security of our customers’ personal information. All payment information is securely processed through our payment processing system, Stripe.

7. Cookies:

We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and personalize content and advertisements. By using our website, users consent to the use of cookies as described in our Cookie Policy.

8. Opting Out:

Users can manage cookie preferences and opt out of non-essential cookies by adjusting their browser settings or by choosing to use only required cookies on our website.

9. Children’s Privacy:

Our website is intended for adults and parents to order kids’ clothing. We do not knowingly collect personal information from children under 13 years old in compliance with the Children’s Online Privacy Protection Act (COPPA).

10. SMS/MMS:

CustomKidd may occasionally send SMS (Short Message Service) or MMS (Multimedia Messaging Service) messages to customers who have provided their mobile phone numbers. These messages may include order updates, promotional offers, or important information about our products and services.

By providing your mobile phone number and opting in to receive SMS or MMS messages from CustomKidd, you consent to the receipt of such messages. Standard messaging and data rates may apply, depending on your mobile service provider and plan.

You can opt out of receiving SMS or MMS messages from CustomKidd at any time by contacting our customer care team or by following the opt-out instructions provided in the messages.

CustomKidd respects your privacy and will not share your mobile phone number with third parties for marketing purposes without your explicit consent. However, please note that certain service providers involved in delivering SMS or MMS messages may have access to your mobile phone number for the purpose of message delivery.

If you have any questions or concerns about our SMS and MMS communication practices, please contact our customer care team for assistance.

11. User Rights:

Users have the right to access, correct, or delete their personal information. They can also request information about the data we have collected and how it is being used by contacting us at support@customkidd.com.

12. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes by posting the updated Privacy Policy on our website.

13. Contact Us:

If you have any questions or concerns about our Privacy Policy, the practices of our website, or your dealings with us, please click here to contact us.